Job Posting: Director of Operations

Location: Hybrid – in-office at least Tuesdays and Thursdays in Denver, CO
Salary Range: $74,000 – $84,000 annually, plus a $1,000 signing bonus
Status: Full-time, Exempt
Start Date: Start by August 26, 2025, or earlier
Reports to: CEO

About the Organization

Juntos Community is a nonprofit dedicated to helping undocumented immigrants access upward mobility and build generational wealth through programs centered on education, economic justice, and community support. As we grow, we’re seeking a strategic and compassionate leader to join our team and help steward our most valuable asset—our people.

Position Summary

The Director of Operations is a key position that will help the organization deepen, expand, and innovate our team capacity and processes. This role leads internal operations, oversees HR systems, manages hiring and contracting processes, and designs professional development initiatives to ensure a thriving, efficient, and equitable workplace. The Director of Operations plays a critical role in aligning day-to-day operations with our mission and long-term goals.

Key Responsibilities

People Management & Culture

• Supervise staff and support program leads to cultivate a positive, inclusive, and accountable work environment.

• Facilitate regular team check-ins and support conflict resolution as needed.

HR Oversight

• Manage and update HR systems and organizational policies, ensuring compliance and equity.

• Oversee employee benefits, time-off processes, onboarding, offboarding, and personnel records.

Hiring & Talent Acquisition

• Lead equitable hiring processes, from job postings to candidate selection.

• Coordinate comprehensive onboarding to ensure new hires are prepared and welcomed.

Professional Development

• Design and oversee professional development plans, leadership training, and mentorship opportunities for staff, including developing internal  talent pipelines.

• Manage professional development budgets and track employee growth.

Operational Strategy

• Support the CEO in aligning operations with strategic goals.

• Streamline administrative systems to improve efficiency and support organizational needs.

OTHER DUTIES REQUIRED OF ALL STAFF:

• Attend and promote events

• Community events and meetings will occur some nights and weekends. 

• Support and foster collaboration across programs and departments. 

• Support organization fundraising efforts, including, but not limited to, CO Gives Day and other fundraising events (annual event, etc).

Required Qualifications

• Minimum 5 years of experience managing people, including performance evaluation, team building, and conflict resolution.

• Certification in Program Management and/or Human Resources (e.g., PMP, SHRM-CP, PHR).

• Demonstrated experience designing or improving HR policies and professional development programs.

• Strong understanding of employment law, benefits administration, and organizational management best practices.

• Excellent communication, interpersonal, and leadership skills.

Preferred Qualifications

• 7+ years of experience managing people, especially in nonprofit or mission-driven settings.

• Fluency in English and Spanish, both written and spoken.

• Deep passion and proven experience working with immigrant communities, specifically undocumented families and individuals.

Compensation & Benefits

• Competitive salary of $74,000–$84,000/year, plus a $1,000 signing bonus.

• Generous time off policy to support work-life balance and well-being.

• Comprehensive benefits package, including health insurance, retirement plan options, and professional development stipends.

Work Environment

This is a hybrid position, requiring in-office presence at least Tuesdays and Thursdays each week.

Probationary Period

All new employees, including the Director of Operations, will have a three-month probationary period to ensure a strong mutual fit and alignment with organizational expectations.

How to Apply

Interested candidates must submit the following :

• Cover Letter: Introduce yourself and explain your interest in the position.

  •  The cover letter should not exceed 1 page. 2-3 paragraphs recommended.  Cover letter should address the following: 

    • The Why. Why do you want to work at/with Juntos Community?

    • Relevant work experience as it relates to the responsibilities of this role.  

• Resume: Highlight relevant experience and qualifications.

• References: Include 3 professional references

Evaluation

Applications will be evaluated based on the following criteria:

• Relevant experience with team management and HR related processes 

• Relevant skills in organization and communication

• Understanding of our organization’s mission and values

Submission Details

Please submit your application electronically to support@juntoscommunity.org with the subject line "Director of Operations Application" by Friday, July 18, 2025.